Project – Responding to a Divinely Inspired Meditation ‘Download’ to Create an Innovative New Genre of Performance Support Coaching System
Aims – Creating the My Performance Coach performance support coaching system which directly impacts the inner game critical success factors and emotional performance processes, that ultimately govern personal results delivery, engagement and self-empowerment.
What was involved?
Creating a new paradigm and genre of learning technology and Performance Support Coaching Systems (PSCS) template, from a Divinely Inspired meditation, to then co-create a detailed functional specification and product definition and then lead the subsequent development of a product demonstrator called My Performance Coach
Leading the creative design, innovation and development processes and teams…
Winning the e-learning age ‘Most Innovative Application of Learning Technology’ Award and gaining international recognition at the 2007 E-learning Awards, with the My Performance Coach product and initial BT Wholesale ‘Proof of Concept’ case study.
Developing the Performance Support Coaching System (PSCS) lead product, My Performance Coach, including design and production of 50+hrs of high quality re-useable learning content, around key themes of Performance, Change, Well Being and Leadership.
Incorporating and further developing the Joseph Campbell ‘Hero’s Journey’ metaphor work, providing a repeatable learning journey for users, to add ‘lifetime value’ to the many benefits of using the My Performance Coach product.
Creating radically new experiential design methodologies and content design parameters, for intellectual and emotional shifts using computer systems, for greater employee engagement with business change agendas.
Content design of over 55hrs of interactive learning experiences, production & delivery
Design and co-production of 20 interactive tools and techniques with original audio visual ‘how to use’ introductions,
Conducting video interviews to create 50 × 2-minute videos of inspiring & engaging video clips with internationally recognised experts, across the relevant MPC themes
Design of original scripting and co-production of 25 visualisations/mental rehearsals to support personal empowerment of users
Design of User instructional support provided by animations with voiceovers.
Leading the Multi-Company Collaborations for both Product Development and Content Contributors…
Leading product development with a UK and India project team of designers, graphic artists, software programmers, developers, multi-media providers, etc.
Running content development, technical and product strategy discussions with potential B2B collaboration partners, e.g. IBM, TATA, Higher Education Colleges, Hewlett Packard, etc.
Engaging high profile subject matter experts to be involved in video interviews and collaborations on new product developments, for their own customer bases, e.g. Lynne McTaggart, Dr Joe Dispenza, Richard Barratt, Sir John Whitmore, Rene Carayol, plus 30 other public figures and thought leaders…
Leading the branding and initial positioning of the My Performance Coach innovation…
Designing full branding, web site presence and marketing to educate and position My Performance Coach in the marketplace and enable client understanding of this new learning platform and paradigm shift technology solution
Opening up strategic collaboration & IP licensing discussions with market leading companies in different sectors…
Initiating and running commercial dialogues with international thought leaders and leading market partner companies to share IP and collaborate with new learning technology solutions and performance improvement enablers, e.g. IBM, Accenture, NHS Skills for Health, Penna, CSC, BP, QAIQ, Noble Manhattan, The Princes Trust, BAE Systems, TATA Interactive Systems, Shirlaws, Barratt Values Centre, Performance Consultants International and others.
Raising cash & grants to fund start up business operations…
Personally raising £1.25M of Angel Investor & Grant funding over a 5-year period
Pioneering radical eco-business models…
Creating radical eco-business models with shared ownership options (similar to John Lewis Partner share ownership arrangements), offered to content providers and subject matter expert contributors, to reinforce long-term, high-quality working relationships and communities of businesses, across normal trading boundaries. Way ahead of its time.
Winning ‘The Most Innovative Application of Learning Technology Award 2007’ via e-learning age
What the Innovation Award independent judges said…
“Making Change Happen has set out to make learning technology that helps people change, by making them feel resourceful and getting them engaged in change.”
“A variety of approaches are built into the application giving it flexibility. It is very practical and personal. The use of multiple media to change moods, increasing optimism, is truly innovative, giving a very positive user experience.”
“This is a well thought out and well implemented application of appropriate learning technology, in a learning area where little use has been made of technology to date.”
What My Performance Coach industry advocates said…
“We take coaching very seriously and believe it can make a marked difference to performance. However, costs mean we limit the deployment of coaching. We are hoping that the MPC pilot will prove a success and enable us to make coaching more widely available” Tim Springham, Senior Direct, BT Wholesale Networks, BT plc
“A training needs analysis was aligned with the MPC correlating features and content, to guide the participants to resources that would add the most immediate value” Jean Seers, Development Project Leader, BT Wholesale Networks, BT plc
“MPC represents a quite unique approach in the eld of management coaching and I believe it has the potential to be the market leader.” Rene Carayol MBE, International Author, Broadcaster & Business Speaker
“MPC provides a structure that allows individuals to work out how they can convert more of their potential. Organisations that seek to enable their employees to take on the development of courageous behaviours in the delivery of challenging objectives will benefit from this product. Increasingly uncertain worlds require employees who can harness more from ambiguity than ever before, courage is a commodity few companies see enough of.” Tony Douglas, previously Managing Director BAA, then Chief Executive Officer for Defence Equipment & Support (DE&S) – UK Gov
“I particularly like the way that the comprehensive toolkit for improving an individual’s performance can be tailored to suit different cultures, settings and variety of learning. It would appear to be a very helpful means of assisting learners to develop themselves and raise their aspirations and performance that would complement and reinforce (training) courses.” Phil Hope, previously MP Parliamentary Under-Secretary of State for Skills – UK Gov subsequently co-director for Improving Care Ltd
“I have been very impressed by the interactive development tool My Performance Coach®. It is a unique framework in which, in my opinion, will offer managers and individuals the ability to develop and refresh essential skills for both today’s and tomorrow’s challenges.” Jonathan Neale, Director of McLaren Technology Group
What My Performance Coach Pilot Group Users from BT Wholesale said…
“MPC has significantly helped me to identify the emotional states which have often undermined my performance. From recognition I have been able to apply suggested techniques to change my perception and improve my effectiveness.”
“I spent a few minutes on the 2 minute time outs before a very stressful meeting – i felt it really helped me go into the meeting with the right mindset. The meeting was very successful.”
“The facing your challenges visualisation relaxed me and took away the days stress, and then went on to make me feel more empowered and able to deal with forthcoming challenges in a more positive way.”
“I really like the combinations of tools and techniques brought together in one easily accessible place.”
“Listening to some of the experts on topics surrounding Change has really challenged me to explore the topic.”
“Slick, professional and easy to use.”
“The multi-sensory format helps to keep you interested and involved.”
“MPC has given me a greater confidence in my communication with senior management and key stakeholders.”
“Jam-packed with models, ideas, ‘expert’ video clips and a multitude of tools and techniques.”
Helps me relax and not panic when things might not be going right – helps me to remain calm, focussed and motivated to put things right.”
“Excellent emphasis on human performance in project delivery.”
